Find answers to common questions below. If you need further assistance, feel free to contact us!
No Referral Needed for Physiotherapy Services
At York-Med Physiotherapy & Wellness Centre, we understand that accessing quality physiotherapy care should be simple and convenient. No doctor referral is required to receive treatment from our experienced physiotherapists. However, some insurance plans may require a doctor’s referral for reimbursement of treatment costs.
If you have already consulted with your family doctor about your condition and obtained a referral, please bring it with you to your appointment. We value collaboration with your healthcare team and will maintain communication with your doctor regarding your treatment plan and ongoing care to ensure the best possible outcomes for your recovery.
Streamlined Care and Insurance Support
Our team works diligently to ensure that your physiotherapy experience is seamless and that you receive the maximum benefits from your insurance. We are here to assist with all aspects of your care, from treatment to insurance paperwork, so you can focus on your recovery without added stress.
To ensure a smooth and timely start to your appointment at York-Med Physiotherapy & Wellness Centre, we kindly ask that you arrive 10-15 minutes before your scheduled appointment. This will give you ample time to check in with our receptionist or patient coordinator and complete any necessary paperwork.
On your first visit, you will be welcomed by one of our friendly receptionists who will assist you in filling out important personal and medical information. This information helps our team provide you with the best possible care tailored to your specific needs and treatment goals.
Unfortunately,we do not provide OHIP-covered physiotherapy services. According to the Ontario Health Insurance Plan (OHIP) guidelines, physiotherapy is only covered for individuals under 18, over 65, or those who have experienced a related overnight stay in a hospital.
If you are eligible for OHIP-funded physiotherapy, we recommend attending a clinic that directly provides these services. However, at York-Med Physiotherapy, we provide private physiotherapy treatments with no referral required, and we offer a variety of advanced treatment options, including manual therapy, therapeutic exercise, and specialized modalities.
At York-Med Physiotherapy & Wellness Centre, we specialize in treating patients who have sustained injuries from motor vehicle accidents (MVAs). If you are currently making an auto insurance claim related to a motor vehicle accident, our experienced team is here to help you with personalized, evidence-based rehabilitation to aid in your recovery.
What to Bring for Your First Appointment
To ensure a smooth and efficient initial assessment, please bring the following insurance-related information to your first visit:
Claim number
Insurance adjuster contact information
Any additional documents related to your claim
Providing this information will allow us to communicate directly with your auto insurance provider and ensure your treatment is coordinated seamlessly for faster recovery.
Expert Care for Auto Injury Rehabilitation
Whether you’ve experienced whiplash, sprains, strains, or other musculoskeletal injuries from a car accident, York-Med Physiotherapy & Wellness Centre offers a range of specialized treatments, including manual therapy, therapeutic exercise, and advanced modalities, to reduce pain and restore function. Our goal is to help you recover fully and return to your daily activities with minimal disruption.
Get Started Today
If you’ve been involved in a motor vehicle accident and need physiotherapy in Richmond Hill, contact York-Med Physiotherapy & Wellness Centre today to schedule your initial assessment. Let us assist you in your recovery with comprehensive care and support.
At York-Med Physiotherapy & Wellness Centre, we understand that insurance coverage for physiotherapy and chiropractic services can vary significantly between plans. The amount your insurance will cover depends on your specific insurance provider and individual benefit plan.
How to Find Out About Your Insurance Coverage
We recommend contacting your insurance provider directly to inquire about the coverage details for physiotherapy or chiropractic services. Alternatively, you can refer to your individual benefit plan to understand the extent of your coverage, including the number of treatments covered, co-pays, and any exclusions.
Understanding Your Coverage
Each insurance plan is different, and coverage for physiotherapy and chiropractic care may include:
Full or partial coverage for treatment sessions
Limits on the number of visits covered per year
Co-pays or deductibles that may apply
Our team is happy to provide assistance by working with your insurance provider to ensure that your claims are processed smoothly, maximizing your coverage for physiotherapy or chiropractic treatments.
Get Started with Your Insurance Coverage
For the most accurate information, contact your insurance provider to learn about your coverage limits and how much of your physiotherapy or chiropractic care will be reimbursed. If you have any questions or need assistance, York-Med Physiotherapy & Wellness Centre is here to help!
At York-Med Physiotherapy & Wellness Centre, we aim to make your experience as convenient as possible by offering direct billing through most major insurance providers. We are pleased to work with insurance companies such as Manulife, Sunlife, Great-West Life, and Green Shield and more for physiotherapy and chiropractic services.
Direct Billing for Most Insurance Providers
For the majority of patients, we can directly bill your insurance for treatment services, reducing the hassle of submitting claims yourself. This allows for a seamless billing experience and quicker access to your treatment benefits.
Important Information About Your Insurance Plan
While we strive to accommodate as many plans as possible, some specific insurance plans may not allow us to bill directly. In such cases, you may need to submit your claim independently in order to get your physiotherapy or chiropractic treatment costs reimbursed.
To ensure you are fully informed, we recommend contacting your insurance provider to verify the details of your coverage, including whether direct billing is available under your plan.
Streamlined Insurance Process for Your Convenience
At York-Med Physiotherapy & Wellness Centre, we are committed to assisting you with the insurance process. If you’re unsure about your coverage or need help with billing, our team is here to guide you through the process and make your recovery as stress-free as possible.
Contact us today to learn more about insurance billing and how we can help you maximize your coverage for physiotherapy and chiropractic care in Richmond Hill!
To ensure your first therapy appointment at York-Med Physiotherapy & Wellness Centre is as efficient and smooth as possible, we ask that you bring the following items with you:
Essential Documents & Information
ID Card – A valid government-issued ID for registration purposes.
Claim Number – If your treatment is related to a Motor Vehicle Accident (MVA), please bring your claim number for proper billing and insurance processing.
Insurance Information – If you want us to direct bill your insurance provider, please bring your insurance card and any relevant details about your plan.
Doctor’s Referral – If you have a referral from your doctor, please bring it with you to ensure that we can coordinate with your healthcare team.
X-Ray, MRI, or Ultrasound Results – If you have recent diagnostic imaging results, such as X-rays, MRI scans, or ultrasound reports, please bring them to help us understand your condition more clearly and tailor your treatment plan.
Comfortable Clothing for Your Appointment
Comfortable Attire – We recommend wearing yoga pants, shorts, or a t-shirt that will allow for easy movement and access to the area being treated.
Braces or Orthotics
Braces or Orthotics – If you use any braces, orthotics, or other support devices, please bring them with you so our therapists can assess their fit and function during your appointment.
Maximize Your Treatment from the Start
Bringing these items to your first physiotherapy appointment ensures that we have all the necessary information to provide you with the best possible care and start your rehabilitation process without delay.
Book your appointment today at York-Med Physiotherapy & Wellness Centre and get started on your path to recovery!
At York-Med Physiotherapy & Wellness Centre, we understand that life can get busy. To ensure you never miss an important physiotherapy or chiropractic appointment, we provide convenient appointment reminders to keep you on track.
How We Send Appointment Reminders
During your initial assessment, we will ask for your phone number and email address. This allows us to send you timely reminders about your upcoming appointments. Whether through SMS or email, our goal is to make sure you have all the information you need to prepare for your visit.
Stay on Track with Your Treatment Plan
Receiving appointment reminders helps ensure that you stay consistent with your rehabilitation process and receive the full benefits of your treatment plan. If you ever need to reschedule or have any questions, our team is happy to assist you.
The number of physiotherapy sessions required varies depending on several factors, including the severity of your condition and the typical healing process of the affected tissues. At York-Med Physiotherapy & Wellness Centre, we tailor your treatment plan based on a thorough initial assessment to determine the best course of action for your recovery.
Factors That Determine the Number of Sessions
Severity of Your Condition – Acute injuries may require fewer sessions, while chronic conditions may necessitate more extensive treatment.
Healing Process – The body’s natural healing rate also impacts the number of sessions required. Some injuries heal more quickly than others.
Treatment Goals – Depending on your recovery goals, whether it’s pain relief, mobility restoration, or injury prevention, the number of sessions may vary.
Personalized Treatment Plans
After your initial assessment, our experienced physiotherapists will provide a clear timeframe for your recovery process, including an estimate of how many sessions you will need to return to your optimal health. We will continuously monitor your progress and adjust your treatment plan as necessary to ensure you achieve the best results.
Contact us today at York-Med Physiotherapy & Wellness Centre to schedule your initial assessment and start your personalized physiotherapy treatment plan in Richmond Hill, ON. Let us guide you through your recovery process and help you get back to full health.
Before scheduling an appointment for an orthotics or chiropody assessment at York-Med Physiotherapy & Wellness Centre, it’s important to take a few steps to ensure your visit is efficient and your treatment is covered. Here are key things to consider:
Check Your Insurance Coverage
Insurance Verification – Contact your insurance provider to check if your plan covers orthotics or chiropody services. Please note, insurance companies will not provide us with your coverage details, so it is your responsibility to verify this information directly with them.
Separate Coverage for Chiropody & Orthotics – Many insurance plans have separate coverage for chiropody services (foot care) and orthotics (custom foot supports). Be sure to ask about both when contacting your insurance provider to avoid any confusion.
Referral Requirements
Chiropody Services – You do not need a doctor’s referral for a chiropody assessment at York-Med Physiotherapy & Wellness Centre. Our licensed Chiropodist will evaluate your condition and recommend the appropriate treatment.
Orthotics Services – If you plan to use insurance to cover orthotics, a requisition letter from your family physician may be required, depending on your insurance provider’s policy.
Booking Your Assessment
Once you have confirmed your insurance coverage and gathered the necessary information, you can schedule an appointment for a Chiropody or Orthotics assessment with our Chiropodist or Physiotherapist.
If orthotics are recommended during your assessment, we will place an order for them on the same day.
Separate Fees – Please be aware that Chiropody assessments and orthotics have separate fees. These are outlined in our clinic’s pricing structure, which you can inquire about before your visit.
(We require a $200 deposit for orthotics before placing an order. When orthotics arrive, we will inform you and ask you to book an appointment for dispensing orthotics)
Also, please note that there is no direct billing to insurance for chiropody and orthotics unless it is a Green Shield Canada. For the patients covered by other insurance companies, they have to pay upfront and claim themselves. We will provide all documents you need to submit to your insurance on dispensing day.
At York-Med Physiotherapy & Wellness Centre, we offer a wide range of braces and medical products to support your recovery. Whether you need a knee, back, or wrist brace, our team is here to guide you through the process. Below are the steps you need to follow to order a brace using your insurance coverage:
Before ordering a brace, it’s important to check with your insurance provider to determine if your plan covers the specific brace or medical product. Most insurance companies require a doctor’s referral to qualify for reimbursement. Make sure to clarify if your insurance will cover the cost of the brace you need.
Once you’ve confirmed your insurance coverage, book an appointment with our physiotherapists (at no cost to you) to assess your needs and take the necessary measurements for the brace. Our physiotherapists will recommend the appropriate brace based on your condition and ensure proper fit and comfort.
At York-Med Physiotherapy & Wellness Centre, we offer a selection of braces from reputable brands, including:
You can choose the brace that best suits your needs, and our physiotherapists will guide you in making an informed decision.
To place your order, a deposit of 50% of the brace price is required. This deposit ensures that your brace is ordered and held for you. Once the brace arrives at our clinic, we will notify you and arrange a pickup date.
When you pick up your brace, the remaining balance will be due. We will provide you with an invoice that you can submit to your insurance provider for reimbursement.
Important Notes
No Direct Billing – We do not offer direct billing to insurance providers, except for Green Shield Canada.
Out-of-Pocket Payment – If your insurance is not covered under Green Shield Canada, you will need to pay upfront for the brace and submit the claim to your insurance provider for reimbursement.
The fee schedule is as follows for the patients with extended health coverage (Insurance coverage) and private patients’ coverage.
Physiotherapy Services | Price |
Initial assessment including treatment | $110 |
45 minute follow up treatment | $80 |
Shockwave | $80 |
Chiropractic Services | |
initial assessment | $110 |
20-30 minutes follow up treatment | $75 |
Massage therapy services | |
30 minutes massage therapy treatment | $65 + HST |
45 minutes massage therapy treatment | $80 + HST |
60 minutes massage therapy treatment | $95 + HST |
90 minutes massage therapy treatment | $130 + HST |
Motor Vehicle Accident | As per FSRA fee guidelines |
Medical Forms | $25 |
Chiropody Services |
initial assessment | $100 |
follow up treatment | $75 |
Acupuncture Services | |
initial assessment | $110 |
30-45 minutes follow up treatment | $80 |
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